High Rise Window Cleaning: San Francisco Office, Residential & Mixed-Use Buildings

The building address, approximate stories, building type, and the scope and frequency you have in mind are enough to start. During scoping we may also ask for roof plans or elevations, details of installed roof equipment such as anchors, davits or a building maintenance unit, access and parking arrangements, operating hours, and any building rules for contractors. A site assessment is arranged where the building or scope needs one.

The method comes from a review of the building, its installed equipment and the site: facade design, height, setbacks, roof layout, whether anchors, davits or a building maintenance unit are present, and the ground conditions below. Depending on that review, the work may use rope descent, a suspended platform, the building’s own maintenance unit, an aerial lift or a water-fed pole, and some buildings use more than one method. The method is confirmed in the proposal.

Before any suspended work, we ask the owner for current information about the roof equipment the work will rely on, such as anchor and davit inspection or certification records, building maintenance unit documentation, roof plans and any written safety procedures for the building. The specific records required depend on the building and the access method and are confirmed during scoping. Records can be provided after you submit an inquiry.

Suspended work stops when wind, rain or other conditions make it unsafe. How weather delays are rescheduled and communicated is set out as a policy in the proposal, so property management and tenants know what to expect.

It depends on the property: location, exposure to traffic, dust, salt air or construction nearby, tenant expectations and budget. Many commercial buildings choose quarterly, semi-annual or annual exterior cleaning, with interior glass less often. A recommended frequency is given after scoping, not as a fixed rule.

Property managers can request certificates of insurance and, where required by contract and available under the policy, additional-insured endorsements for general liability or auto coverage. Workers’ compensation documentation is separate. Safety documentation may include a site-specific work/rescue plan and evidence of relevant crew training. Required documents and endorsements are confirmed during vendor onboarding and before work.